MISSION
To establish Sun Dial as a premier tanning salon chain that sets the industry standard by providing
the highest quality tanning experience to each and every client...
SERVICE
Sun Dial strives to provide the best service in the tanning industry. Service includes not only the
way clients are treated and the quality of products that are provided but also the atmosphere that is created.
A large selection of tanning products are offered; however, Sun Dial does not carry just any tanning products.
Before a product is offered for sale, it is carefully researched and analyzed to determine whether it meets high
quality standards. In addition, Sun Dial only sells products produced by industry leading manufacturers.
The atmosphere is of pinnacle importance to Sun Dial. All Sun Dial staff are trained to achieve a level of
cleanliness unmatched in the industry. Each room is furnished with state of the art tanning equipment. The state of the art
climate-control system is designed to ensure the client is comfortable during their entire visit.
The products offered and the salon atmosphere are only secondary to the care of the client. Each client is greeted
in a friendly manner and treated with the utmost respect. Part of caring for our clients is educating them on smart
tanning. By educating clients on smart tanning and teaching them about tanning products and addressing their concerns
and questions, Sun Dial can ensure that each client is satisfied.
PASSION
Employees at Sun Dial truly believe that they provide the best products and services to all clients. This strong belief brings
out passion. This passion is exemplified by the dedication and commitment displayed when a customer comes through the door.
KNOWLEDGE
Sun Dial employees are the most knowledgeable in the industry. Each employee is not only educated on the products and services
offered, but are required to go through a certification process to become a tanning consultant. To pass the tests of certification,
an employee needs to be knowledgeable about the tanning process and all related information as well as all Sun Dial policies
and procedures. After certification, employees maintain their knowledge through continuing education and training.
LEADERSHIP
Leadership plays an important role at Sun Dial. Not only does it encourage employees to be leaders at work, but Sun Dial
also strives to be a leader in the tanning industry and in the communities in which it resides. Employees who demonstrate leadership
on a consistent basis are the ones that receive recognition and are rewarded the most.
Although Sun Dial encourages leadership, it also strives to create a positive team environment. Employees do not look at each other
as individuals, but rather as a TEAM.
Even though salon leaders are the ones that others look to for guidance, every employee plays a key roll in achieving Sun Dial’s
mission and vision.
|